Heritage Utility Leather Crossbody Bag

Orders will be processed and shipped within 1-3 business days of the order date, excluding weekends and holidays.

Typical transit times:

• US: 5-12 business days
• CA: 5-12 business days
• EU: 7-10 business days
• UK: 7-10 business days
• AU: 10-15 business days

We offer a limited one-year warranty on our products.

If your product arrives with a defect, please take photos or videos and email us at support@lukecase.com - we will replace or refund your purchase after confirmation.

If you received the wrong item, please contact us within 48 hours of delivery. We will arrange to deliver the correct items or return all your payments.

Please note we are not able to accept any returns of personalized products unless the product is faulty.

You can review our Warranty Policy for additional information.

If for any reason you're not happy with your purchase simply return your item within 30 days from your delivery date and we will issue a refund.

Please refer to our Refund Policy for further details.

We want to ensure that you can shop with confidence and without worry. Our Buyer Protection policy guarantees that you will be covered in case any issues arise with your purchase.

Refund Guarantee:

If you do not receive your product or if it significantly differs from the description provided, we will refund your payment. Please refer to our Refund Policy for further details.

One-Year Limited Warranty:

We deeply care about our products and our customers, which is why we offer a one-year limited warranty on all of our products. You can review our Warranty Policy for additional information.

One-Week Price Protection Program:

If you make a purchase and notice that the price of the item has dropped within one week of your payment, we will refund the difference. To take advantage of this program, simply contact us at support@lukecase.com.

Full-grain cowhide leather
Lining: cotton

Height: 8.27 " (21 cm)
Width: 12.99 " (33 cm)
Depth: 4.13 " (10.5 cm)
Shoulder strap length: 33.46 "- 55.51 " (85 cm-141 cm)
Weight: 1.76 lb (0.8 KG)

1. Cow Leather has a natural smell, but it will disappear in a few days exposed to outside.

2. 1-2 cm error of measuring is a reasonable range due to different measurement methods.

3. Please allow little color difference due to different cameras or light environments.